Under what circumstances is an auction launched?
When the domain name has received at least 2 backorders from different users.
How is the starting bid set?
The starting bid is set based on the domain name’s oldest backorder. If no customer places a higher bid during auction, the domain name is assigned at the backorder price to the customer who placed the first order.
How is a bid’s base price set?
On our platform, Domain names are auctioned at a fixed starting price, the price of a regular backorder.
How can you tell who is taking part in an auction?
In order to maintain anonymity,we hide participants' identities. However, you can view each bid’s real-time history by clicking on the bid number counter below the current price. There you'll find the exact time each bid was placed, and its amount, as well as the participant's number.
How does outbidding work?
When you participate in an auction, the amount you enter is your maximum price. The actual bid will be automatically set to the lowest amount needed to outbid other bidders. If during the sale another user outbids you, a new bid is automatically made in your name, as long as the amount involved does not exceed your maximum. If you've already placed a bid, you can raise or lower your maximum bid without affecting your current bid or triggering a notification to other participants. However, you cannot lower your maximum bid to below your current bid.
Note: All prices shown exclude taxes. 20% VAT is added to the price of a winning bid.
What are auction increments?
The bid amount must be a whole number and must exceed the previous bid by at least the following amounts: 
Current bid Minimum increment
From 1000€ 100€
From 1€ to 49€ 1€
From 1€ to 49€ 5€
From 100€ to 499€ 10€
From 500€ to 999€ 50€

Note : All prices shown exclude taxes. 20% VAT is added to the price of a winning bid.
How does the minimum increment work?
On DomRaider, the minimum increment is the amount automatically added to the auction price every time someone increases the bid on a domain name. The sum varies depending on the value of the current bid. Let’s take the example of a domain name that has an opening bid of 2€ and on which someone has placed a maximum bid of 5€. The person currently holds a bid of 2€; you enter the auction and place a bid of 3€. Domraider’s system examines the competing bidders: as your bid is not the highest, the first bidder still has the lead, and his/her current bid rises to 4€: this amount matches your 3€ bid, raised by the minimum increment of, in this case, 1€. To ensure that you win the domain name, you then place a second bid of 50€. So (for now) you beat the maximum bid of 5€and lead the auction with 6€: this corresponds to your competitor’s 5€ maximum bid, plus the 1€minimum increment. Your competitor then places a new bid of 70€. Your 50€ bid has now been beaten, and the new bid wins with 55€: this amount is your maximum bid of 50€, plus the minimum increment, which is now 5€.
How can I tell if my bid is the highest?
You can see it on the auction itself. It will state: "you hold the highest bid".
How long does an auction run?
Auctions run for 7 days and end at our around 3:00 pm, Monday through Friday. Each new increased bid that is placed during the final 30 seconds extends the auction by 30 seconds.
How does an auction end?
Once the auction has ended, each bidder is e-mailed the outcome.
Note :In the event that the winner fails to pay, s/he will be barred from the platform, and all of his/her bids will be cancelled. The domain name will then be reassigned to the next-highest bidder. All higher bids cancelled in this way will be deducted from the price.
How do I pay for my winning bid?
The value of the winning bid will automatically be debited using the payment method saved on your account.
Can I automate my bids?
As on eBay, all bids are automatic. When you set your price, it is that of your maximum bid. Thus, your actual bid will be automatically set to the lowest amount needed to outbid other bidders. If during the sale another user outbids you, a new bid will automatically be placed in your name as long as its value doesn't exceed the maximum price you have set. If you've already placed a bid, you can adjust your maximum price up or down without affecting your current bid or triggering a notification to other participants.
Note :You cannot lower your maximum bid to a value that is below your current bid.
How do I withdraw my bid?
Your bid is binding; it cannot be withdrawn.
I set a maximum bid of 100€ and the auction was won for 100€ but mine wasn’t the winning bid. Why?
In the event that two bids tie, the first person to have placed the bid wins the auction.
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